When a sailor notices a pay discrepancy, what is the general first step a Personnel Specialist should take?

• A. Submit a pay inquiry through the command and DFAS for review and correction
• B. Wait for the next payday
• C. File a complaint with the inspector general
• D. Contact the payroll vendor directly

Answer: (A)

When a pay discrepancy is noticed, the essential step is to use the official pay-inquiry process through the command and DFAS. This routes the issue to the payroll specialists who maintain pay records, timekeeping, and entitlements, enabling them to review the data, identify where the error occurred, and make the necessary corrections so the payslip and future pay are accurate. Creating an auditable trail through the command and DFAS also ensures consistent handling across cycles and proper documentation.

Waiting for the next payday delays resolution. Filing an inspector general complaint is meant for significant misconduct or fraud, not routine pay errors. Contacting the payroll vendor directly bypasses official channels and can create confusion or delays.